Haliburton Highlands Health Services (HHHS) is committed to providing the highest quality care and service for our residents, patients, and clients. This includes creating and maintaining a safe environment for delivery of care and service and, in our Long-Term Care (LTC) homes, providing a comfortable home environment for our residents.
Currently we are experiencing some leaks in the roof over our Highland Wood Long-Term Care Home (LTC) as the ice and snow that has built up begins to melt. This roof is due to be replaced this spring as soon as weather permits; in the meantime our team has been working hard to manage the leaks and conduct repairs or divert meltwater as much as possible.
While the team works on these temporary fixes, we are safely relocating several Highland Wood residents into other parts of the building and neighbouring LTC facilities in order to maintain their safety and ensure they continue to receive the care they need. Family members have been contacted and advised of the steps being taken to support the relocation of their loved ones.
We are working with the Central East Local Health Integration Network (Central East LHIN) and the Ministry of Health and Long-Term Care on additional options if they become necessary.
I would like to thank our LTC, LHIN and Ministry partners for their support and commend our LTC leadership team, staff, and our maintenance team for all of the non-stop hard work they have been doing and continue to do to keep our residents safe. I would also like to thank staff from all other departments who have pitched in to help, as well as volunteers, HHHS Foundation staff, and other members of our community who have reached out to offer support.
President and CEO
Haliburton Highlands Health Services